Payment Information


1.0.           MODES OF PAYMENT TO SERVICE CARRIERS


All insurance premiums, retirement funds and investment funds deposits are paid directly to the service carriers’ or premium financiers’ account 
only through the following modes (thereafter send us proof of payment for further processing of your orders):-

  • Bank Deposit
  • Bank Transfer
  • Bank Order Form
  • Cheque Payment
  • Mpesa Paybill
  • Salary Deduction Form
  • Premium Financing Post Dated Cheques

 

Please note Cash Payment is NOT accepted. Service carriers’ bank order forms, salary deduction forms, bank account details, mpesa paybill details will be provided and can also be found on application forms, brochures or service carriers’ website.


 

2.0.       SERVICE CARRIERS’ MPESA PAYBILL NUMBERS

 

Kindly find below Service Carriers’ Mpesa Paybill Numbers. You may use the following as Mpesa Accounts Numbers: Policy Number, ID Number, Passport Number, or Full Name of Policyholder or Applicant. After payment please send us transaction message for further processing of your orders.

 



3.0.           PROOF OF PAYMENT AND FREE POLICY DELIVERY

 

Once we have received your orders and required documents, please make the required payment to the service carrier or insurance premium financier and send us proof of payment in the form of bank slip, bank order form or salary deduction form, cheque or mpesa payment confirmation message.
 
Thereafter we shall immediately submit your order to the service carrier and ensure it is promptly processed. After processing we shall promptly deliver usually within 24 hours, all your payment receipts, policy documents, insurance cards and stickers to your preferred address. We provide free and prompt delivery within Kenya including free claims assistance.


4.0.           CLAIMS AND REFUNDS PROCEDURES

 

4.1 Kindly contact the Service Carrier immediately
4.2 Immediately take necessary action to mitigate further loss
4.3 Download relevant claim forms from service carriers’ or our website
4.4 Duly complete the claim forms and attach all required documentation
4.5 Promptly submit to service carrier completed claim forms with all requirements
4.6 Also, do inform us in every step you take for quick assistance and follow-ups


5.0.       GENERAL ENQUIRIES

 

For general inquiries kindly send us a message on contact-boxchat-box, or to contacts below attention Principal Officer. Thank you.

Principal Officer
ABC Insurance Agency
Quality Centre, Suite No. 15, South B
P.O. Box 60653 - 00200, Nairobi, Kenya
Messenger: https://m.me/abcinsure.co.ke
Email: info@insurekenya.com
Email: info@abcagency.co.ke
Email: info@abcInsure.co.ke
Whatsapp: +254722111760
Phone: +254722111760